Practical guides for AI decisions

Common questions

• How should a company choose an AI consulting partner?

  Ask the partner to explain the problem they will address, the people involved, tangible deliverables, integration assumptions and how the work will be evaluated. Separate a strategy roadmap from a working prototype or production implementation. Confirm who owns data, decisions, maintenance and ongoing costs before committing.

• What is the difference between Decision Intelligence and Business Intelligence?

  Business Intelligence primarily organizes and reports information about performance. Decision Intelligence focuses on how evidence, options, constraints and accountable people lead to action. OktoPeople’s enterprise layer connects operational data, AI models and human decision-makers; it is not simply another name for a dashboard.

• When does an AI product need UX work rather than another model?

  Consider UX work when users cannot understand the output, judge its reliability, recover from mistakes or fit the product into their workflow. Test those interactions before assuming a different model will solve the adoption problem. UX evaluation and model evaluation address different risks and can be needed together.

• Are these resources research reports or certified benchmarks?

  These pages provide editorial guidance and service explanations. They do not present a verified company survey, an audited benchmark or an accredited certification. Any future research claims should include the actual publication, sources, sample and methodology.